Digital Mat Cutters

“Every time we call Wizard support, we always feel like a top priority. We couldn't ask for a better support team. Thank you Wizard!”

Enjoy a total peace-of-mind ownership experience!

Find out more about Wizard’s NEW Premium Service Plans.

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Learn more about our NEW Premium Service Plans:

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Jennifer Wilson
Wilson Picture Framing

Wizard Products are Proudly Designed, Built & Supported in the USA by Hard-Working Americans

We take pride in providing the best customer support in the industry. As a Wizard customer, you’ll sleep well at night knowing you’ve got access to an entire team of experts, who we affectionately refer to as ‘wizards’, that will be there to save the day whenever you need them.

So whether it be training, troubleshooting, custom art creation, or service and repairs, just know that we’ve got your back!

Enjoy a completely worry-free ownership experience.

Our Team of Experts

Wizard Touch
Service Plus Plan

*FrameShop™ Software License includes: (1) Full-Version,  (1) Save-Only Version, plus all maintenance updates as they are released. Additional features and functionality beyond the core application are only available as part of a premium service plan. FrameShopTM software is compatible with Wizard 8000, 9000, and Z Series digital cutters. 

** Due to manufacturer defects and normal wear & tear. Computer components and any consumable items are not included.

*** Free 2-day shipping and discounted next-day shipping applies to replacement parts, blades, and accessories such as: blade cartridges, decorative accessories, and other consumable items and is only available within the United States. International shipping to other eligible service plan areas will be shipped free via the most economical method as 2-day shipping may not be available in these areas and is not guaranteed.

**** Annual on-site visit is limited to locations within the United States and must be scheduled in advance according to Wizard’s availability. A ‘travel adjustment’ may apply for visits to Alaska or Hawaii. 

LEARN MORE

Wizard Premium Service

Unlimited access to the best customer support, plus other great benefits!

Featuring annual subscriptions with affordable monthly billingonly from Wizard!

  • Knowledge Base Access
  • Phone & Online Support 
  • FrameShop™ Software License*
  • Framing Vendor Materials Database 
  • Discounted Replacement Parts** (10%)
Subscribe Now »

$75/month

Get everything in the Basic Plan, plus:

  • FREE Replacement Parts**
    (Complete Hardware Coverage for your cutter)
  • FREE 2-Day Shipping on Parts***
    + Discounted Next-Day Shipping
Subscribe Now »

The Best Value!

$125/month

Get everything in the Essential Plan, plus:

  • Preventative Maintenance Visit****
    (1 on-site visit/year)
  • Custom CutArt™ Creation 
    (2 CutArt projects/year)
Subscribe Now »

$250/month

Get everything in the Essential Plan, plus:

  • Preventative Maintenance Visit****
    (1 on-site visit/year)
  • Custom CutArt™ Creation 
    (2 CutArt projects/year)
Subscribe Now »

$250/month

Get everything in the Basic Plan, plus:

  • FREE Replacement Parts**
    (Complete Hardware Coverage for your cutter)
  • FREE 2-Day Shipping on Parts***
    + Discounted Next-Day Shipping
Subscribe Now »

The Best Value!

$125/month

  • Knowledge Base Access
  • Phone & Online Support 
  • FrameShop™ Software License*
  • Framing Vendor Materials Database 
  • Discounted Replacement Parts** (10%)
Subscribe Now »

$75/month